JOB DESCRIPTION
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Conduct inbound and outbound calls to prospective patients seeking cosmetic procedures in London UK or Istanbul Turkey
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Respond to patient enquiries by email, phone or instant messaging and quote treatment plans in liaison with surgeons
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Provide information on medical procedures, qualifications of surgeons, credentials of clinics/hospitals and promote the benefits of arranging medical treatments with Longevita
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Arrange phone/video consultation appointments with doctors and assist patients with the interpretation/translation during consultations
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Perform regular follow-ups and price negotiations to convert leads into sales
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Contribute to the patient loyalty program by constructing a portfolio of satisfied treated patients, retaining relationships and winning their referrals
REQUIREMENTS
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Degree from Tourism administration, English translation and interpretation, English or American language and literature, International Relations, School of nursing or medical related academic programmes taught in English
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Fluency in formal written and spoken English, additional Western European language is a plus
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Minimum of 2 years sales experience in a customer facing role with a proven track record, preferably in a healthcare services environment
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Organisational skills, multi tasking expertise, interpersonal skills, communication skills, self motivation, persistency and performance under pressure
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Flexibility in working hours and days including weekends when required
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Prior experience with CRM software is a plus
BENEFITS
- Base salary and performance linked bonus
- Private health insurance
- Apple iPhone, laptop computer, meal card
- Minimum two professional trainings every year
- Rotation opportunity across different roles and offices
- Company sponsored holiday to exotic destinations on meeting targets every year
To apply please send your CV to [email protected]
