D-engage - Account Executive (Remote)

Who are we?
D engage is a marketing and messaging software provider whose solutions enable brands to automate
digital customer engagement to improve customer experience and reduce operating costs.
D engage’s customer driven marketing platform implements a data-driven approach to designing,
automating and optimizing personalized customer engagement across channels and devices. D engage
is used by customer-centric brands across a wide range of industries.
The role of the Account Executive is to support our customers with their daily operations while using our
top-notch marketing platform. You will be a part of an agile team who does anything to make things
happen for our customers.
We are looking for part-time (students) or full-time (fresh graduates) to join our team.

Requirements:

• Basic English & Fluent Turkish

• Strong problem-solving skills and analytical thinking

• Excellent time management, well organized and a multitasker.

• Javascripting, HTML, CSS coding and basic understanding of SQL and integrations with APIs

• Basic knowledge on mobile and web analytics

Responsibilities:

• Being the single point of contact of the assigned accounts

• Making sure our customers are getting the most out of what we have offered them while

promoting new functions & features of D engage’s product portfolio

• Coordinate with our sales, technical support and development teams to offer and execute best

of breed digital engagement experiences to our clients.

• Perform daily marketing operations on behalf of our customers under their guidance. The basic

operations include but not limited to:

o Analysing customer requirements to match with the best possible implementation

within our technology stack

o Creating micro/macro target audiences

o Personalizing customer’s digital channel contents with our superb hyper

personalization engine

o Building omni-channel journeys that produce solid added value to the brand

o Analysing and optimizing digital engagement efforts